Privacy Policy

Privacy Policy for Zenith Mega

Last Updated: October 23, 2024

1. Introduction

Welcome to Zenith Mega ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenithmega.com and use our social casino services.

2. Data Controller

For the purposes of the GDPR, Zenith Mega is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us using the details provided in the "Contact Us" section.

3. Information We Collect

3.1 Personal Data

We may collect the following personal data:

  • Name and username
  • Email address
  • Date of birth (to verify you are over 18)
  • Profile information
  • IP address
  • Device information

3.2 Non-Personal Data

We automatically collect:

  • Browser type
  • Operating system
  • Game statistics
  • Virtual currency transactions
  • Gameplay patterns
  • Time spent on platform

3.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyze usage patterns
  • Remember user preferences
  • Maintain game progress
  • Provide targeted content

You can manage your cookie preferences through your browser settings. For more information about the cookies we use, please see our Cookie Policy.

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on one or more of the following legal bases:

  • Your consent
  • Performance of a contract with you
  • Compliance with a legal obligation
  • Protection of your vital interests
  • Performance of a task carried out in the public interest
  • Our legitimate interests, provided they do not override your fundamental rights and freedoms

5. How We Use Your Information

We use collected information for:

  • Account creation and maintenance (contract performance)
  • Game functionality and performance (contract performance)
  • Customer support (legitimate interest)
  • Platform improvements (legitimate interest)
  • Communication about updates and promotions (consent)
  • Security and fraud prevention (legitimate interest)
  • Analytics and platform optimization (legitimate interest)

6. Data Retention

We retain your personal data for as long as:

  • Your account is active (contract performance)
  • Needed to provide services (contract performance)
  • Required by law (legal obligation)
  • Necessary for legitimate business purposes (legitimate interest)

We will delete or anonymize your personal data when it is no longer needed for the purposes for which it was collected.

7. Your GDPR Rights

Under the GDPR, you have the following rights:

  • Right to access: You can request a copy of your personal data.
  • Right to rectification: You can request correction of inaccurate data.
  • Right to erasure: You can request deletion of your personal data in certain circumstances.
  • Right to restrict processing: You can request restriction of processing in certain circumstances.
  • Right to data portability: You can request transfer of your data to another controller.
  • Right to object: You can object to processing based on legitimate interests.
  • Rights related to automated decision-making: You can request human intervention for decisions based solely on automated processing.
  • Right to withdraw consent: You can withdraw consent at any time.

To exercise these rights, please contact us using the details in the "Contact Us" section.

8. Information Sharing and Disclosure

8.1 We May Share Information With:

  • Service providers and processors acting on our behalf
  • Analytics providers (with appropriate safeguards)
  • Marketing partners (with your consent)
  • Law enforcement (when required by law)

8.2 We Do Not:

  • Sell personal data
  • Share data with real-money gambling operators
  • Disclose information to unauthorized third parties

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers, including:

  • EU Standard Contractual Clauses
  • Adequacy decisions by the European Commission
  • Binding corporate rules
  • Other legally approved transfer mechanisms

10. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption protocols
  • Secure servers
  • Regular security assessments
  • Access controls
  • Data backup systems
  • Staff training on data protection

11. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify users of any material changes via:

  • Email notification
  • Website announcement
  • In-game notice

13. Marketing Communications

With your consent, we may send you promotional communications about:

  • Game updates
  • Special events
  • Virtual currency promotions
  • Platform news

You may withdraw your consent and opt-out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Updating your preferences in your account settings
  • Contacting us directly

14. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any third-party websites you visit.

15. Data Protection Officer

While not legally required for our operations, we have voluntarily appointed a Data Protection Officer (DPO) to oversee our data protection strategy. You can contact our DPO at dpo@zenithmega.com.

16. Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority. We would, however, appreciate the chance to address your concerns before you approach the authority, so please contact us in the first instance.

17. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

  • Email: privacy@zenithmega.com

By using Zenith Mega, you agree to the terms of this Privacy Policy.